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Contact Information

Our goal is your absolute satisfaction. Please feel free to contact us anytime with questions, comments, or feedback. Answers to our most common questions can be quickly and easily found on Frequently Asked Questions

If you've been unable to find an answer to your question using resources on our site, use any of the below methods to contact our Customer Satisfaction Specialists.

Five Quick and Easy Solutions - We're Here to Help You! 

Send us an E-mail:

We look forward to helping your. Emails are answered in the order that they were received, and we will respond to you as quickly as possible. Delays may occur during weekends and holidays. Email Customer Satisfaction Specialists

Live Chat

Get Live Help: Chat with one of our Customer Satisfaction Specialists. May we help you now?

Personal Costume Stylist

Not sure which costume is a good choice for you? Ask Your Personal Stylist.


Call Satisfaction Specialists: 1.888.869.8332

Mailing Address

Masquerade Express

2389 Main Street, Glastonbury, CT 06033
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