Frequently Asked Questions

We firmly believe in maintaining outstanding customer service and offering only top-quality products. By combining great items with excellent service, we aim to make your shopping experience easy and pleasant. We do everything we can to handle any of your requests or issues as soon as possible to make your life a little easier and less worrisome. That's why we've provided links on this page to the detailed FAQ's. Please take a moment to read the below listed the most commonly asked questions. We think you'll find an answer to most of your questions.

Our FAQs are organized into the following categories:

• Shopping Related Questions
• Shipping and Ordering Related Questions
• Payment Related Questions
• Security and Privacy Related Questions
• Refund / Return / Exchange Related Questions
• General Questions
• VIP Shopper Club Related Questions
• Gift Certificate Related Questions

Click on any of the above links and you'll be directed to related section. We've tried to be as detailed and complete as possible with each answer by providing helpful links where appropriate. Of course, if you have a question that you can not find in our FAQs, we always welcome the opportunity to assist you.