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Q: What is the VIP Shopper Club? A: The VIP Shopper Club is a membership-based club for our favorite savviest shoppers. This is an online membership club. No membership card required. Members receive periodic store updates about sales, events and special offers from us. In addition, VIP Shopper Club members receive exclusive coupons and special deals.  

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Q: What are the benefits of the VIP Shopper Club? A: VIP Shopper Club Members enjoy the following benefits:

  •    Exclusive Online Coupons
  •    Discount of The Month Promotions
  •    Happy Birthday Discount
  •    Insider Info from Our Stylists
  •    Email Updates: Sales & Special Events
  •    Chance to become a virtual member of our Fashion Buying Team

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Q: How do I join? A: To join The VIP Shopper Club: Visit masqueradeexpress.com/vip and complete all fields in the registration form. You must be 18 years of age or older to join the club. Once the form is completed, click “Join Now". You will then receive a verification email that will include a link to confirm your contact information. You must follow the instructions in this email to activate your membership.

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Q: Is there a cost to join? A: No, membership to The VIP Shopper Club is free.

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Q: What if I do not receive my verification email? A: If you do not immediately receive your verification email, it may be for one of the following reasons:

  •    The email was sent to a Junk/Spam items folder or blocked by your email system filter.
  •    You're using a company email address and the email was blocked by your System Admin.
  •    You misspelled your email address during registration.
  •    Your mailbox is full.

If you believe your verification email was blocked, contact our Customer Happiness Team.

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Q: Do you have a Coupon Policy? A: We issue promotional discount coupon codes for items we sell on our website. Our detailed Coupon Policy is available for you.

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Q: Will I receive emails from advertisers or other companies? A: No, you will not receive advertising emails from third parties. For more information view MasqueradeExpress.com Privacy Policy.

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Q: How do I cancel my VIP Shopper Club membership? A: To cancel your membership at any time, please complete the Unsubscribe request.

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